Customer Success Packages & Services
Expert guidance and advice to accelerate your team's journey to video success.
Success Packages
Success Packages start at $500 USD per month, billed annually
Bring in the experts to ensure your team's video adoption is fast, efficient and drives business outcomes.
Not sure you need this level of support? See our pay-as-you-go service options below.
Standard
The framework and additional resourcing you need to execute your Video Success Plan.
Technical Account Management
Success Plan Creation
Customer Success Team Support
Quarterly Account Health Review
Standard Support SLAs
Professional
Most PopularOngoing guidance from a video expert who will drive the delivery of your Video Success Plan.
Technical Account Management
Success Plan Creation
Designated CSM
Monthly Account Health Reviews
Faster Support SLAs
Product Roadmap Preview Access
Enterprise
Support for multi-team accounts with performance analysis and faster SLAs.
Technical Account Management
Success Plan Creation
Designated CSM + Head of CS
Oversight
Monthly Account Health Reviews
Fastest Support SLAs
Customised Analytics and Insights
Consulting Services
Take advantage of our technical know-how or upskill your team in a specific area of video production or strategy.
Implementation
$2,500 USD per team
Professional Services: $200 USD per hour
Application Training
Content Coaching
Social Media
Personal Branding
Success Planning
*Initial consultation free of charge
Recruitment Workflow
Candidate Video
Expert Services: $1,299 USD per half day (4 hours)
Vid Fit Coaching
Filming Support
Account Health Review
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